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In the topic 'General Management & Leadership'


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Position versus Persuasion Power

Joel’s a high IQ manager with strong analytical skills coming from a deep technical background.  He hates meetings (“they get in the way of real work”) and resents having to sell changes or get people on side. “I don’t care if they like me,” he’s fond of saying, “I only want their respect and implementation.” […]

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New Studies Show “Soft Skills” Are Now a Critical Priority

“The whole human side is now more important than skills or IQ. Everything we hear from clients is about the human aspects of leadership,” reports Rajeev Vasudeva, CEO of the Egon Zehnder executive recruiting firm. In a feature article on today’s “ultra-tight job market,” Fortune magazine concludes, “across industries, employers are prizing people skills, the […]

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HR Needs to Make Big Changes to Boost Effectiveness

Innovation and agility are critical to thriving — or even surviving — in today’s fast-changing world. Balancing speed and quality is now a vital leadership skill. First used in software development, Agile is an approach now spreading to other functions. Its main principles are focusing on people more than process, using pilots and prototypes for […]

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How Leaders Cause Their Teams/Organizations to Sink or Soar

The leading edge of an airplane wing is critical to slicing through the air and directing airflow around the wing to create lift. Leaders form the leading edge of their teams or organizations. He or she shapes everyone’s energy and behaviors. Highly effective leaders and outstanding leadership teams create powerful lift. Their teams and organizations […]

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Webinar: How to Deliver Outstanding Results AND Build Strong Relationships

Which is more important: Achieving goals/commitments or building trust? Successfully following through on objectives or fostering teamwork and cooperation? Delivering quarterly objectives or building a strong culture? Hitting production targets or ensuring no one is injured on the job? Pushing people toward higher performance or pulling inspired efforts from them? Zenger Folkman’s recent research shows […]

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The Unlikable Leader: 7 Ways to Improve Employee/Boss Relationships

Can a leader be highly effective (increase productivity, profitability, service/quality levels, boost safety, etc.) without being liked? Less effective leaders often think so. They might declare “it’s not a popularity contest, I don’t care if people like me; my job is to get results.” Unlikable leaders get results alright — poor and unlikable results. Zenger […]

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Nine Reasons Leaders Aren’t Leading

What percent of time do you or your leaders spend among these three areas: Solving technical problems or applying your technical expertise? Using data and analytical skills, sending/receiving e-mails, planning, directing, and decision making? Talking individually or collectively with people inside and outside your organization, coaching, developing, and inspiring action? Have you lost your balance? […]

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Nature’s Mighty Law is Change

“I hate all this change. Why can’t things just stay the same?” Dirk shouted angrily at the TV news anchor. He threw a pillow at the TV screen and clicked it off with a snort. Suddenly a hissing noise arose from the corner of the room and green, shimmering mist filled the air. Dirk stood […]

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Webinar: The Tango of Speed and Quality – The Key to Achieving Both

Start the New Year learning how to tango! Many leaders believe it’s a trade-off; you can do it fast or you can do it right, but you can’t have both. Drawing from assessments of 75,000 global leaders Zenger Folkman proves that while many believe it can’t be done, the best leaders are already doing it. […]

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Review of “Speed: How Leaders Accelerate Successful Execution”

Impermanence and constant change has always been one of nature’s mighty laws. Today that pace is accelerating. Organizations are turning to Agile, Lean, and other strategies to become a victor, rather than victim, of change. An organization’s speed is set by its leaders. In their newest book, Speed: How Leaders Accelerate Successful Execution, Jack Zenger […]

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Stepping Up to Avoid Wallowing in the Swamp

The December 1 issue of Fortune magazine has an in-depth profile of Satya Nadalla, the new CEO of Microsoft entitled “The Man Who is Transforming Microsoft.” Writer, Andrew Nusca, was “on the road with Satya Nadella’s traveling rival show” during a recent whirlwind tour of Europe. During those busy few days Andrew gained insights into […]

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Organizational Restructuring: Do it with Them, Not to Them

Recently I was talking with two executives about our approach for an upcoming leadership team retreat. We discussed their retreat objectives, possible agenda items, pre-assessment options, and who would participate. They’d recently brought together four departments into one service organization. They talked about rebuilding their organization structure and how to “fit the puzzle pieces together.” […]

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Contagious Leadership: What Are You Spreading?

Martin Luther King, Jr., American clergyman, activist, and prominent leader in the African-American civil rights movement once said: “In a real sense all life is inter-related. All persons are caught in an inescapable network of mutuality, tied in a single garment of destiny. Whatever affects one directly affects all indirectly. I can never be what […]

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The Key to Organizational Agility is Leadership Speed

Do you feel like you’re expected to move faster and do more? Are you often frustrated that your organization moves too slow and gets stalled? If your organization were to move faster, would it substantially influence your success? These questions were recently asked in a Zenger Folkman survey on agility and leadership speed. Agreement with […]

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Growing Leaders at All Levels Even More Critical Today

A central theme in Growing the Distance: Timeless Principles for Personal, Career, and Family Success, is dealing with change through continuous growth and development. As we’ve been revising our workshops — especially our core program, Leading @ the Speed of Change, that theme is resonating even stronger. We all need to be leaders regardless of […]

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Don’t Lock the Door and Get Trapped in Old Thinking

The evening before a speaking engagement in Vancouver, I was in a hotel room on the 37th floor overlooking Stanley Park, English Bay, and The Lion’s Gate Bridge. After a pleasant dinner with a friend, I returned to my room. The sun was setting on a beautiful, warm spring evening. Wanting to enjoy the view, […]

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Learning @ the Speed of Change

In his 1973 book Reflections on the Human Condition, social philosopher, Eric Hoffer wrote, “In a time of drastic change it is the learners who inherit the future. The learned usually find themselves equipped to live in a world that no longer exists.” How true that’s proven to be over the past few decades. If […]

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Research That Makes You Go Hmmm on…Forecasts and Predictions

There is no reason anyone would want a computer in their home. – Ken Olson in 1977 when he was president and founder of Digital Equipment Corp — a pioneering computer company that no longer exists University of California political psychologist Philip Tetlock spent two decades asking foreign policy experts to make predictions about world […]

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Forget Forecasts and Predictions, Build an Agile Organization

A couple goes to a fair, where there’s a large, impressive-looking machine. The husband puts in a coin and receives a card telling him his age and what kind of person he is. He reads it and gets excited. It says: “You’re brilliant and charming. Women fall all over you.” His wife grabs the card […]

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Reflecting, Renewing, and Refocusing Through Evolutionary Change

One reason organizational change efforts have failure rates as high as 70% is because too many newly appointed leaders take over a team or organization with overpowering messages of revolutionary change. Often the new leader implies that everything the team or organization did before they arrived on his or her white horse to save this […]

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