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Thoughts That Make You Go Hmmmm……on Avoiding Difficult Conversations

Excerpt from Moose on the Table: A Novel Approach to Communications @ Work (Chapter Three; “The Dread POETS Society”) “We go back far enough together for me to know just what leadership you’re capable of,” Harold said. “I don’t know how you’ve lost your way. I’m going to tell you this as a friend as […]

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More Moose Hunting

As generally happens whenever I use the Moose-on-the-Table approach (go to http://www.clemmer.net/excerpts/authentic_comm.shtml for an explanation), it generates lots of feedback and questions. One reader asked, “How would you, or can you, change the leadership style of individuals who have come to believe that this is normal behavior?” Here’s my response: Changing the leadership style of […]

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Moose Hunting: Ways to Reduce or Eliminate Moose

Brainstorm potential Moose issues by asking for ideas on the “dumbest things we do around here,” “biggest barriers to reaching our goals,” “major implementation issues we need to address,” “pet peeves,” “dumb rules and forms,” “things that drive you crazy,” or the like. List each point. Cluster the similar points until you have 5 – […]

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Moose Still on the Loose

I continue to use the analogy of “Moose-on-the-Table” with many management teams to get at issues that are blocking their progress but aren’t being discussed (click here for an excerpt from The Leader’s Digest explaining this concept). I was working with the head of a small professional services organization where prior to the retreat, her […]

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Is That a Moose Standing on the Table?

One of the more popular metaphors I have been using in workshops and management retreats is the notion of Moose-on-the-Table. It’s a playful, fun way to open up deep, authentic conversations about problems or issues that aren’t being addressed. When I work in the U.S., people are sometimes more familiar with the idea of Elephant-in-the-Livingroom. […]

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Involved and Active Listening is Key to Strong Leadership

In August I posted my top three “Favorite July Improvement Points” Here are two comments left by visitors: “The challenge that I see as one of the ‘masses’ is there is a huge disconnect between what some leaders say and what they actually do. With the healthcare worker shortage now is the time to start […]

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Leading Generation X

A web site visitor read my The Leader’s Digest excerpt “A Tale of Two Managers: Command versus Commitment” (contrasting Joel and Denise’s management/leadership approaches) and sent me this e-mail. My response follows. “For two years I have been managing a team of thirteen GenX contract staff working in a client’s site. We have twenty percent […]

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Tips, Tools, and Techniques for…Taking Responsibility for Choices

Following are a few “how to” steps from the Responsibility for Choices section of the new workshop I have designed around The Leader’s Digest: Timeless Principles for Team and Organization Success. You might want to share and discuss them with your team. Identify common “victim speak” used within your team. This might include blaming other […]

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Convincing Command and Control Managers to Involve Employees in the Planning Process

A reader asked, “When working with senior managers that come from a ‘command and control’ background, how do you work with them on the power of involvement of more of the employees in the planning process?” That’s a great question! If I had the magic answer I’d be the Bill Gates of the training and […]

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Tips, Tools, and Techniques for…Taking Responsibility for Choices

Following are a few “how to” steps from the Responsibility for Choices section of the new workshop I have designed around Leader’s Digest: Timeless Principles for Team and Organization Success. You might want to share and discuss them with your team. Identify common “victim speak” used within your team. This might include blaming other departments […]

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Outstanding Performance is Voluntary

I received an e-mail from a visitor to our web site asking for “your thoughts about leadership within volunteer organizations and what can be learned for people who provide leadership for ‘paid employees.’“ Here’s my response: I have long believed that managers who provide leadership for paid staff can learn a great deal about true […]

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Too Many Trips to the Zoo

I just finished delivering a highly customized two day Leading @ the Speed of Change workshop with a delightful Client at a ranch resort in the foothills of Alberta’s beautiful Rocky mountains. This was a group of 21 managers and supervisors for a mid sized family business. They were highly participative and keen to improve […]

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Thoughts That Make You Go Hmmmmm….on Meeting Effectiveness

“In the last few decades much research has proven the superiority of group decision making over that of even the brightest individual in the group. There is one exception to this rule. If the group lacks harmony or the ability to cooperate, decision-making quality and speed suffer. Research at Cambridge University found that even groups […]

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Verbal Communications and Meeting Effectiveness

Within a few minutes of my article excerpt below going out through our Improvement Points service, I received Larry Beckon’s e-mail. April 18 – Improvement Point “There are many ways we can continually improve our verbal communication skills. These might include joining Toastmasters, taking a public speaking course, getting personal video based speaking feedback, personal […]

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Growing and Developing Others

One of the amzing things about the internet is the reach it allows. Here is an exchange I had from Kishore in India. “Jim I have read most of your books and passed on your books to my friends. I have been following your writings for more than 6 years now. I am currently writing […]

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The Final (and Fatal) Ten Percent

Many managers want to increase engagement, ownership, and commitment to the team and organization. This is becoming a huge crisis as retention, innovation, service/quality improvement and the like, become major organization performance issues. A common complaint of people who aren’t highly engaged or don’t feel very committed to their team or organization, is micromanagement. Micromanagement […]

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