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In the topic 'Culture Change'


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Failed Culture Change Causes Failed IT Projects

Many organizations are implementing significant overhauls of their IT systems. But many of these projects are poorly implemented. This leads to sizeable cost overruns, missed deadlines, disrupted operations, unhappy customers, and stressed out employees. This month’s issue of Harvard Business Review carries an article entitled Why Your IT Project May Be Riskier Than You Think. […]

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Core Elements to Leading a Peak Performance Culture

Organizational culture development is a complex topic with many intertwined leadership components. Establishing a peak performance culture in what’s sometimes called a “green field” situation has different challenges than changing an established culture (sometimes called “brown field”). In response to my July blog, RIM/Blackberry is at a Critical Leadership Crossroad, a subscriber sent me this […]

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Unconscious and Underlying Beliefs Undermine Culture Change Efforts

Culture change continues to be a hot topic because it’s vital to successfully implementing change and improvement efforts. It’s one of the key factors in the 50 – 70% failure rate for programs to increase safety performance, service and quality levels, Lean/Six Sigma, productivity, innovation, leadership skills. As I prepare for a series of webcasts, […]

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RIM/Blackberry is at a Critical Leadership Crossroad

The company is at a critical leadership crossroad. As with many fast growing startups, their pioneering product development and marketing power made them a major international success. Now Lazaridis and Ballsillie face the critical entrepreneurial growth test: can they shift from building the business to building an executive team that builds the business?

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Toyota Under Fire: Leadership Lessons on Turning Crisis Into Opportunity

During my e-mail exchanges with Jeff Liker we agreed on the critical role leadership and culture play in boosting or blocking major organizational change and improvement efforts (“Lasting Organizational Change Balances Doing and Being”) Jeff is Professor of Industrial and Operations Engineering at the University of Michigan and the author of numerous books on how […]

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Piecemeal Programs or Culture Change: Which Road Are you on?

With the Chilean miners successful rescue last month, the questions around how they became trapped in the first place will lead to numerous investigative media reports and inquiries. Those stories, reports, and inquires are now emerging around the giant BP oil disaster this spring and summer in the Gulf of Mexico. Early stories and reports […]

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Lasting Culture Change Means Going Beyond Passionate Lip Service to Involved Leadership

We are working with four executive teams this fall who are looking to implement major new initiatives aimed at dramatically shifting their organizational culture and performance. One is a large international retailer completely revamping their entire supply chain process. Another is a major global mining company determined to dramatically boost their safety performance. A mid-sized […]

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Making a Case for Leadership and Culture Development

A member of a group I belong to on LinkedIn sent me this request: “I have a presentation to an executive team for a company that provides medical garments to outpatient facilities throughout the US. I will be helping the Organization Development manager make a business case for leadership and culture development. I’m going to […]

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Overcoming Change Fatigue and Building Resilient and Flexible Teams/Organizations

Many managers, HR/Training/Safety and other support professionals, as well as team leaders are struggling with how to help people deal with constant change. More and more people are complaining of “change fatigue” as organizations deal with: • Continuous changes in leadership, direction, processes, and organization structure; • Relentless pressure to do more with less in […]

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Keys to Building a Strong Team or Organizational Culture

Whether it’s across an entire organization or with a local team, culture change is a hot issue these days. For good reason; culture trumps strategy, structure, processes, or technology. We have long defined culture as “the way we do things around here.” A team or organizational culture heavily influences what’s acceptable and unacceptable behavior. And […]

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Change Your Meetings and Change Your Culture

Continuing the theme of meetings, here’s a great list of suggestions from Seth Godin’s March 27, 2009 blog post, “Getting serious about your meeting problem.” : • Understand that all problems are not the same. So why are your meetings? Does every issue deserve an hour? Why is there a default length? • Schedule meetings […]

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Meetings Showcase Organizational Culture

Last week’s blog on Engage Younger Workers or Bore and Lose Them got me thinking further about how meetings most clearly showcase the organizational or even division/department’s mini-culture. I was running a two-day offsite planning retreat recently where the disconnect between the culture the leadership team wanted to build and their group behavior was huge. […]

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Do You Have a Dysfunctional, Average, or High-Performing Culture?

Here’s a quickie quiz I put together for my new Breaking Through the Bull workshop. It draws on our Consulting and Training division’s growing experience with assessing and helping our Client’s shift their culture. It also frames many of the issues Pete Leonard (the fictional manager in my new book, Moose on the Table: A […]

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Health and Safety Program Versus Culture

Building on the highly customized Courageous Leadership for Health & Safety training program we designed for Barrick Gold (see July 2006, December 2006, and December 2007 issues – The CLEMMER Group’s training and consulting division has been rapidly expanding our offerings and expertise in this area. As word of the dramatic results of Barrick’s program […]

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Tips, Tools, and Techniques for…Building a High Performance Culture

Uncover and tap into deeper meaning and values already in the culture. Tell stories that honor the past and highlight the rich heritage of your organization. Link recognition, appreciation, or celebration to these. Lead change with examples of how the organization has gone through tough times or major changes like these before. Appeal to a […]

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Building a High Performance Culture

Southwest Airlines founder Herb Kelleher said, “It’s the intangibles that are the hardest things for a competitor to imitate. You can get an airplane. You can get ticket-counter space; you can get baggage conveyors. But it is our esprit des corps – the culture, the spirit – that is truly our most valuable competitive asset.” […]

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