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In the topic 'Culture Change'


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Fit the Pieces Together For Integrated Team and Organization Development

I’ve used this slide for some time to show a big reason for the 50 – 70% failure rate of organization change and improvement efforts. It shows that many of these common change and improvement initiatives are disconnected and don’t fit together to create a cohesive picture. “Fad surfing in the C Suite” wastes scarce […]

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A Powerful Combination that Creates a Peak Performance Culture

Less effective leaders often fall into the either/or trap. Do you want results or teamwork? Do you want happy shareholders or highly engaged employees? Do you want us to hit short-term goals or focus on longer term vision and strategy? Our research clearly shows that extraordinary leaders (top 10%) focus on and/also rather than either/or. […]

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10 Critical Factors Impacting a Safety Culture

Most safety problems have deadly or life altering consequences. That’s especially true in healthcare organizations. Medical errors, quality of care, and infection rates are clear examples. In a recent study published by the American College of Surgeons, Dr. Martin Makary, professor of surgery and health policy and management at Johns Hopkins University School of Medicine, […]

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Is Your Leadership, Innovation, and Culture Gap Choking Your Growth?

In its Human Capital Trends dashboard, Deloitte surveyed over 2,500 leaders in more than 90 countries who are concerned with talent management. The survey respondents see talent as a major challenge to growth. A few key findings were: “Softer areas such as culture, engagement, leadership and development have become urgent priorities. Leadership and learning have […]

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Executive Team Building and Culture Development Webinar – March 9

We’ve recorded a webinar on Executive Team Building and Culture Development  that you can access in our archive now. Here’s what we cover: Strategic Organization/Culture Development: Building a common understanding/framework for leading change Leadership is an action, not a position: Developing a culture with leaders at all levels Balancing “hard” management systems/processes with “soft” leadership/people […]

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Essential Elements of Leadership, Coaching, and Culture Development

Jim Clemmer delivers a fast paced and information-packed 45 minute webinar and answer 15 minutes of audience Q&A, outlining essential building blocks of leadership, coaching and culture development.

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12 Point Leadership, Coaching, and Culture Development Checklist

Why does study after study continue to show that 70% of leadership, culture, change, and other improvement efforts fail? There are many factors contributing to this persistently low success rate. The biggest element is leadership and organization culture. These two intertwined factors continually show up as the critical X factors. “Soft” leadership and culture boosts […]

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A Culture Change Compass for Assessment and Planning

One of the “7 Reasons Change and Development Programs Fail” is a partial and piecemeal approach to implementing programs like engagement, customer service, succession planning, safety, performance management, talent management, lean/six sigma, and IT. Our “compass model” has evolved from culture development work with dozens of organizations. It’s often used during Leadership Team Retreats for […]

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How Laurier is Strengthening Leadership Skills and Culture

Jim Clemmer with special guest Melanie Will, Manager, Learning and Organizational Development at Wilfrid Laurier University deliver a fast paced and information-packed 60 minute webinar. Jim outlines the latest research on driving positive business results by increasing your leadership effectiveness, and Melanie details the improvements in behaviors and skills across all leadership levels and in all departments at Laurier as they build a strengths-based culture.

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How Learning and Development Can Build Stronger Leaders and Cultures

Extraordinary L&D professionals use evidence-based approaches to build leadership skills that strengthen cultures, and cultures that strengthen leaders.

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Deepening Community: Finding Joy Together in Chaotic Times

I’ve known Paul Born for many years and have deep respect for his work founding the Tamarack Institute for Community Engagement in 2001. Their community-based work has reduced poverty for 250,000 people in Canada and many other countries. When Paul gave me a copy of his latest book I expected it would center on his […]

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Special Webinar on Developing Leaders at Wilfrid Laurier University

WLU is a dynamic and fast growing university in the heart of “Silicon Valley North” in Waterloo. A core part of their mission and values is nurturing a culture that “inspires lives of leadership and purpose.” Our daughter, Vanessa, is a Laurier graduate. Living in Waterloo Region, I’ve spoken to various student groups and conferences […]

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Clear Leadership Team Retreat Objectives and Outcomes Are Vital to Success

My last blog, “7 Reasons Change and Development Programs Fail“, concluded that a senior leadership team retreat lays the foundation for successful change and development initiatives. This is often the intact senior leadership team heading up a department, division, or the entire organization. Depending on the retreat objectives and length, one or sometimes two, levels […]

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7 Reasons Change and Development Programs Fail

A long list of studies shows that 50 – 70% of leadership, culture, and organization change and development efforts fail. For example, a Harvard Business Review article by Michael Beer and Nitin Nohria on “Cracking the Code of Change” concludes, “the brutal fact is that about 70% of all change initiatives fail.” These efforts typically […]

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New Keynotes and Workshops to Motivate, Energize, and Inspire Leaders

Since bookings in our business are much slower in the summer, I’ve often used the time for writing books, reflecting, and planning. One of my projects this summer was to step back and look at the bigger and evolving picture of our keynotes and workshops. Most of my keynotes and workshops are tailored to a […]

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Podcast and Slides: How to Create a Coaching Culture

A recent study by the International Coach Federation showed that strong coaching cultures are correlated with much higher financial performance. Companies with an above average coaching culture showed revenue 19% higher than all others in their peer group. At last July’s leadership summit Kathleen Stinnett delivered a keynote presentation on How to Create a Coaching […]

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Four Keys to Transforming Safety Culture

In organizations with safety risks, leaders loudly proclaim their commitment to health & safety. But every day we read news reports of another worker badly hurt or killed on the job. The stark contrast in injuries and deaths between very unsafe and extremely safe workplaces — often in the very same industries — can be […]

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Thoughts That Make You Go Hmmm on…Culture Development

A few thought provoking excerpts from, The Culture Blueprint: A Guide to Building the High-Performance Workplace, by Robert Richman: Culture change is not a strategy or an initiative. This is a total mind shift. Once you truly experience it, you can’t go back. Without taking care of your people, who will deliver? In order to […]

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Six Lessons in Culture Development from Zappos

Recently I delivered a keynote presentation on culture and leadership development at a senior leader’s conference. Robert Richman also spoke at the event sharing his insights and experiences as co-creator of Zappos Insights, a program for educating companies on the powerful culture of Zappos that catapulted the American online shoe retailer from a startup in […]

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Attributes of Cynical and High Service/Quality Cultures

“I owe, I owe, so off to work I go.” “Work sucks, but I need the bucks.” “I’d rather be fishing/sailing/golfing/…” Surveys show that these phrases express the feelings of a growing number of frontline performers today. Too often these contagious feelings spread throughout a team or organization. How many of these attributes of cynical […]

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