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Tagged with 'organization effectiveness'

Global Organization Excellence Index: What’s the State of Your Culture?

Over the last few decades research on the key elements of top performing organizations has dramatically increased. When I wrote Firing on all Cylinders, organization effectiveness frameworks focused on service and quality improvement and were just being developed in Canada, the U.S., Japan, Europe and other countries. The book’s “cylinders” framework draws from that research […]

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Google’s Research Identifies 5 Dynamics of Their Top Teams

What makes a team great? Why do some teams flourish and others flounder? Google’s People Operations (what they call HR) conducted a two-year study to find out. They conducted over 200 interviews looking at more than 250 attributes on over 180 active Google teams. Google analyst, Julia Rozovsky, reports that “who is on a team […]

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Great Places to Work Reflect Great Cultures = Great Results

Fortune magazine has just published this year’s list of “100 Best Companies to Work For.” Since 1998 the research and consulting firm, Great Place to Work, has been conducting the most extensive employee survey in corporate America. Drawing feedback from more than 232,000 employees at companies with more than 1,000 employees, measurements are ranked and […]

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Key Leadership Lessons From Our Most Popular Workshop

Of all our custom keynotes and workshops topics, the most popular continues to be variations of Leading @ the Speed of Change. One reason for that is in today’s fast-moving world it’s easy to be overwhelmed by rapid changes and difficult problems. While we can’t control the changes, we can manage our response. It’s not […]

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Kevin Wilde, General Foods, Chief Learning Officer Returns to Leadership/Coaching Summit

Next month’s Extraordinary Leadership Summit and Coaching Symposium will be the fourth one I’ve participated in since forming our partnership with Zenger Folkman. Three intense and powerful days of workshops, Client presentations, panels, and discussion groups provides a rare chance to hear about the latest leadership, coaching, and organization development research and practices. We’re especially […]

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This is a Leadership and Coaching Conference You’ll Want to Attend

Are you interested in learning from world class leaders and practitioners in coaching and leadership skill development? Would you like insights to new and ground breaking approaches you can apply immediately and bring back to your organization? Do you want to see the latest research and practical applications that break traditional molds to produce measurably […]

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Courageous Leaders Ask for Feedback

Ignorance may be bliss, but it’s deadly to leadership effectiveness. And it’s often the mark of a blind and weak leader. Feedback-impaired leaders often mistake compliance for commitment. They might, for example, proclaim an open door policy and when no one enters their office to raise problems, believe there aren’t any serious issues to be […]

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Feedback is Critical to Leadership and Organization Effectiveness

We are working with a large industrial company having big problems with a multi-billion dollar project that will make or break the company’s future. To understand the roots of this potential disaster we interviewed and surveyed key project leaders, managers, and executives. This was followed by offsite retreats with key leaders that included “moose hunting” […]

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Managing Time Like Money

I am facilitating a series of leadership development and organization effectiveness sessions for 200 middle managers and senior executives of a public sector organization. One of the key issues we’ve focused on is the growing “expectations gap”– customers/clients are expecting more services while paying the same or less taxes. Of course, this doing-more-with-less pressure is […]

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Back to Learning and Leading

September heralds “Back to School” for many students and parents. This is also a great time of year for leaders and leadership teams to refocus on learning and development. Exceptional leaders are lifelong learners on a journey of continuous personal development. Extraordinary leaders see learning as a way of life not a phase of life. […]

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Dancing with the Talent Stars: 25 Moves That Matter Now

Kevin Wilde is Vice President of Organization Effectiveness and Chief Learning Officer at General Mills. Since joining in 1998, the company’s been consistently recognized for its innovative development work, highlighted by Fortune’s #2 ranking as one of the best companies in the world at leadership development, Leadership Excellence magazine ranking at #1, and Training magazine’s […]

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10th Anniversary of Publishing “The Leader Letter”

One of the most celebrated anniversaries is birthdays. This month is the 10th birthday of my monthly newsletter The Leader Letter.I published The Leader Letter in April 2003 to coincide with and announce the publication of my fifth book, The Leader’s Digest: Timeless Principles for Team and Organization Success. I signed thousands of pre-ordered books […]

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Leadership and Management: The High-Wire Balancing Act

Earlier this month, Nik Wallenda made his record-breaking walk right across roaring Niagara Falls from the U.S. to Canada. With wind blowing mist around him and the wire dripping wet, he descended and ascended the sloping cable. It was high definition, nail biting, heart pounding, suspense that left Heather and I feeling weak-kneed as we […]

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Book Review: “Beyond Performance: How Great Organizations Build Ultimate Competitive Advantage” by Scott Keller and Colin Price

This is an outstanding book that should become a classic for its extensive research on leadership and organization effectiveness. It’s based on “surveys on the drivers of organizational performance and health from more than 600,000 respondents from 500 organizations across the globe, surveys on the experience of transformational change from more than 6,800 CEOs and senior executives, reviews of […]

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Top 30 World’s Leadership Gurus: I am Honored to be in Such Company

I recently awoke to a pleasant surprise in my e-mail. I’ve been included on a list of the world’s "top 30 most influential leadership gurus." I am especially honored to be in the company of leaders that I’ve learned so much from, such as Warren Bennis, Tom Peters, Ken Blanchard, Jim Collins, Stephen Covey, Marshall […]

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Thoughts that make you go Hmmm on…Courageous Conversations

My last blog post highlighted the big problem of a culture of fear within many teams and organizations. In the middle of preparing today’s post, I’m doing some fall clean up in my garden while listening to a radio panel discussion on the huge problem of medical errors. Fear of speaking up or admitting mistakes […]

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A Culture of Courageous Conversations – Speaking Up and Listening – Overcomes the Price of Fear

A recent survey of more than 400,000 employees across various industries by the Corporate Executive Board (CEB) showed that “nearly half of executive teams lack the information they need to manage effectively because employees withhold vital input out of fear that doing otherwise will reflect poorly on them. This restricted information flow can cripple a […]

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Three Root Causes of Dropping Customer Service Levels

A television producer called me recently to discuss a story she’s working on around declining customer service levels and what to do about it. We agreed that there’s been a big drop in customer service over the past two years. I believe this problem is rooted in three common causes: Misuse of Technology – forcing […]

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Another Study on Slowing Down to Speed Up

The pace is frenzied – even desperate – in most organizations today. Restructuring, revamping IT systems, and reengineering processes are just a few of the major initiatives driving big changes across organizations. At departmental levels projects, goals and objectives, and operational bottlenecks expand exponentially. Add with today’s 24/7, always on and always connected technology, all […]

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Are You Seeing – and Hearing – Your Customers in 3D?

3D is all the rage today. Movies like Avatar take us to a new level of realism. TV manufacturers are furiously announcing new 3D systems. Apple has reportedly filed patents for special 3D glasses technology. Adding the third dimension of depth to a movie brings us up close and puts us into the action. Are […]

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