A study recently published in Organization Science (“Motivational Spillovers from Awards: Crowding Out in a Multitasking Environment”) reviewed the results of data from an attendance award program at one of five laundry plants in the U.S. Midwest. They concluded: “Reward-motivated employees responded positively to the awards by reducing tardiness, but gamed the system to maintain […]Read post »
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Tagged with 'employee recognition programs'
Whether training your dog, rats in a lab, or a killer whale at Sea World, treats, praise, and pats on the head are very effective. It’s a classic master-pet manipulation. Way too many recognition programs are built on this same paternalistic premise. “Be a really good little employee and we’ll give you lots of ‘atta […]Read post »