Research by Marie-Hélène Budworth, assistant professor of Human Resource Management at York University, shows that managers giving feedback to staff changed their performance 1/3 of the time, had no effect another 1/3 of the time, and actually reduced performance 1/3 of the time. What if a medical treatment was only effective 30% of the time […]Read post »
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Tagged with 'employee performance'
Many managers either don’t address performance issues and negative behavior or do it poorly. Both cases lead to disengaged and demoralized team members. Survey after survey shows that a great source of frustration for most of us is not being given effective feedback when our behavior creates problems or performance falls short. It’s one of […]Read post »
The American Society for Training and Development recently asked 10 “of the biggest names in the industry” to weigh in on the past, present, and future of the profession. ASTD’s conclusion from this input was “the need for skills development, the importance of learning and development, and the link between employee performance and organizational success […]Read post »
I just came across a Corporate Executive Board (CEB) study showing the incredible penalties and pay-offs of good and bad communication practices. A survey of 300,000 employees shows that open and honest communication pays huge dividends to companies with transparent cultures. A CEB poll found that nearly half of executive teams don’t get critical information […]Read post »