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Tagged with 'coaching culture'

All the Best of 2015: Our Most Popular Content of the Year

Here is a recap of our most popular resources over the past year. I hope you’ll have a little extra time over the holidays to catch up on any that you missed, or review any you found especially helpful: Blogs: “The Quality of our Communication Determines the Quality of our Lives and Workplaces“ “8 Factors […]

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The High Cost of Failing to Deal with Toxic Employees

Cornerstone OnDemand analyzed their dataset of 63,000 employees spanning 250,000 observations and concluded: Good employees are 54 percent more likely to quit when they work with a toxic employee, if the proportion of toxic employees on their team grows by as little as one on a team of 20. As toxic employees make their co-workers […]

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7 Attributes of Extraordinary Coaches

If you buy a little goldfish and keep it in a small bowl it will remain no bigger than a few inches long. Move that same fish to a large aquarium and it will double or triple in size. Put the goldfish in a large pond and it can grow up to a foot long! […]

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Podcast and Slides: How to Create a Coaching Culture

A recent study by the International Coach Federation showed that strong coaching cultures are correlated with much higher financial performance. Companies with an above average coaching culture showed revenue 19% higher than all others in their peer group. At last July’s leadership summit Kathleen Stinnett delivered a keynote presentation on How to Create a Coaching […]

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Re-Fired with Building Strengths

It’s been three years since Jack Zenger and I had one of our periodic update conversations after we headed off in different directions over 20 years ago. Our previous companies, The Achieve Group and Zenger Miller, had worked together for more than a decade. When this conversation took place with Jack, my wife, Heather, and […]

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New White Paper: How Developing a Coaching Culture Pays Off

Most people know that the difference between incompetent coaches and extraordinary coaches is huge. What’s often more surprising are these big differences between OK or mediocre coaching at the 50th percentile and outstanding coaching skills at the 90th percentile: 28% versus 46% of employees willing to “go the extra mile.” Employee commitment jumps from the […]

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Are You Falling Into These Common Coaching Traps?

In an organizational survey at a large telecom company, managers were asked to rate how well they coached the people reporting to them. They scored themselves high. The people reporting to those managers were asked to rate the coaching they received. They scored their managers very low. A big part of the problem is around […]

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Two Key Concepts from Last Month’s Webinar

Last month we had over 500 sites from 30 countries registered for my 60 minute webinar on Building Leadership Skills and Coaching Culture. The webinar was divided into two sections. The first half outlined Five Keys to Building Extraordinary Leaders. The second part was on Six Keys to Building a Coaching Culture with Exceptional Leaders. […]

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Coaching Matters: Five Steps, Webinars, Symposium, and Briefing

Having someone fix our turned up collar or point out we have a piece of spinach in our teeth before a big presentation can be very helpful. The tone and intention of this feedback makes us feel supported and thankful or belittled and resentful. Giving difficult feedback is a critical coaching skill. As reported in […]

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Webinar on Building Leadership Skills and a Coaching Culture

Would you like to move beyond building individual leaders to building a culture of exceptional leadership and coaching in your organization? Are you concerned about succession planning, deepening leadership bench strength, cultivating teamwork, recruiting top talent, increasing retention and engagement, improving customer service, safety and wellness, and increasing sales and profits? These critical issues are […]

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Complimentary Coaching Webinar and March Symposium

Despite all the research showing the enormous payoffs of extraordinary coaching skills, numerous studies show many leaders are falling short. Some of the reasons are: • Confusing coaching with resolving issues, directing, mentoring, or training • Awareness, personality/style training, or education rather than how-to coaching skill development • Complex coaching models that are difficult to […]

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You’re Invited to Join Our Rare Coaching Symposium

Coaching skills development has become a major concern for many organizations. And for good reason. Leaders with extraordinary coaching skills create 8 times higher employee engagement, 2.5 times higher job satisfaction, 3 times more willingness to “go the extra mile,” half as many employees thinking about quitting, and dramatically higher levels of customer service and […]

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Bringing Science to the Art of Coaching

I just went to Amazon and searched for coaching books. I was presented with 29,935 books to peruse. I typed “coaching programs” into Google and got 687,000 hits. Coaching is so popular because — done effectively — it can turbocharge personal, team, and organization performance. But there’s a mind-numbing array of frameworks, processes, experts, methods, […]

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11 Keys to Building “Extraordinary Leaders and Coaches” Archived Webcast Now Available

We had over 400 sites join last week’s webinar on building extraordinary leaders and coaches. During this 60 minute webcast I outlined a high level and highly condensed overview of 5 keys to strengths-based leadership development and 6 steps to building a coaching culture with exceptional leaders. In this fast-paced webcast I rapidly covered: • Key […]

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Untangling the Training, Mentoring, Coaching Confusion

Like “vision,” “service,” or “leadership,” coaching has become a word that means different things to different people. Many people think of the typical sports coach who’s a veteran of the game (often a retired player). Sports coaches typically develop skills, guide improvements with feedback, and actively direct game plans. Other people talk about coaching and […]

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The Coach-Coachee Relationship and the Impact of Executive Coaching

A number of participants in our February 12 Building Extraordinary Coaching Skills webcast provided comments and raised interesting questions about this vital leadership skill. One question was whether there’s a marked difference in coaching those in volunteer roles versus people in paid positions. In the webcast I outlined our definition of coaching as “interactions that […]

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Coaching Survey: Big Need for Skill, Feedback, and Measurement

My last blog reported on our Building Extraordinary Coaching Skills webcast  where I outlined 6 Steps to Building a Coaching Culture with Exceptional Leaders. During the webcast more than 80% of the over 500 participating sites completed a series of six surveys on the state of coaching and coaching skill development in their organization. My […]

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Bringing Science to the Art of Coaching

Tomorrow’s publication of The Leader Letter pulls all the January blogs together in one place. Most of these were focused on coaching as we completed our certification for Zenger Folkman’s very powerful and unique Extraordinary Coach development process. I’ll be bringing key lessons learned from ZF’s years of implementing this approach in next week’s complimentary […]

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A Great Time of Year for Reflecting and Refocusing

I’ve long found January to be a great time of year for reflecting on the journey so far and looking ahead to what direction I’d like to take in the coming year. This year’s R & R time coincided nicely with revising my LinkedIn profile. LinkedIn has become a major tool for connecting to people […]

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Coaching Skills Have a Huge Impact on Employee Engagement

click to enlarge   In his introduction to The Extraordinary Coach: How the Best Leaders Help Others Grow, bestselling leadership author and executive coach, Marshall Goldsmith, points out, “a leader who is an adept coach can greatly enhance the organization’s success; one who dabbles and doesn’t take the process seriously can cause harm.” Marshall’s insight […]

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